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About Our New & Used Car Dealership | Infiniti of Charlotte

Established in 1989, Infiniti of Charlotte is located in Matthews, NC.  Infiniti of Charlotte has the distinction of being the first Infiniti Dealership in Charlotte and one of the first in the United States. We have Managers and Personnel who have been here since the first day. We are a proud member of the SONIC organization, and have one of the highest Customer Service rankings of ANY Infiniti Dealership in the WORLD!

Infiniti of Charlotte is the only Infiniti dealership in the area to win the prestigious AWARD OF EXCELLENCE from Infiniti USA.

From Infiniti USA:

"Infiniti Retailers are passionate about the Total Ownership Experience®.

Infiniti Retailers have long been recognized as leaders in delivering an exceptional retail experience and Infiniti recognizes those who are setting the standard for the entire industry. Our elite group of Award of Excellence Retailers consistently focus on brand loyalty and complete customer satisfaction.

Infiniti has a history of recognizing excellence in its Retailers, and starting this calendar-year, Infiniti Employees who meet the exacting standards specified in the Infiniti Employee Recognition - Award of Excellence program will qualify for special awards to honor their achievement."

The quest for Individuality
- We stop at nothing to find unique and inspired was that ensure you get the car ownership experience you want and deserve, at every stage of your journey. One that pre-empts or responds to your individual situation and needs and not just behind the wheel whenever and wherever you interact with Infiniti. The result is always unique, an experience that is embodied in all our products, centers and service. It is more proactive, more responsive, more energizing and more rewarding than anything you may have experienced before. We call this your Total Ownership Experience The Reward of Individuality, and it starts here.

Infiniti of Charlotte Service Center features a state-of-the-art, air-conditioned service area with 16 large bays. Our customer waiting area is equipped with Wi-Fi Internet access, large plasma screen television, complimentary Java Joe coffee and pastries. All Service advisors and technicians are Infiniti factory-trained. We have on site several Master Techs, the highest skill level within the Infiniti Service System. We accept most major credit cards and offer Saturday service and parts hours. Ask about our free loaner car policy for any Infiniti vehicle that is presented for routine scheduled maintenance, warranty or mechanical repair.  Additionally, all Infiniti of Charlotte customers benefit from courtesy car washes. 

About Infiniti Of Charlotte - Charlotte and Lake Norman Region Infiniti Dealership

Infiniti Of Charlotte offers many automotive products and services to our Charlotte, Concord, Matthews and Gastonia area customers. From quality new Infinitis to used cars in Charlotte, we know anyone looking for a new or used car will likely find what they want at our new and used car dealership. We carry a comprehensive line of Infiniti vehicles, including the new 2010 Infiniti QX56, EX35, FX35, G37 and M45 models, making us a good choice as your Charlotte Infiniti car dealer.  If you are looking for high quality cars by Infiniti near Lake Norman, we are just a 30 minute drive away.

Our services include trusted car repairs, original Infiniti auto parts, as well as auto loans and car financing to help for our North Carolina customers get into the new or used car of their dreams.

Call Infiniti Of Charlotte at (800) 331-8537 or come a visit us. We're conveniently located at 9103 East Independence Boulevard, Matthews, NC 28105 and we are looking forward to helping you with your automotive needs.

Hear What Our Customers Have to Say

"Everyone I came in contact with was more than friendly."

Everyone I came in contact with was more than friendly.  David Pacey is Great.  He is very knowledgeable on the G35.  He went over the car with me with patience. I'm satisfied.

Elihue S.,Matthews, NC

" We love our new EX35! "

Bill Ingram, our sales consultant handled the purchase of our new car in a most professional manner. He was courteous, answered all our questions and was very patient.  The other staff we encountered were friendly and made this experience very pleasant.  We love our new EX35!

Jackie H., Lancaster

"Most enjoyable vehicle I've ever purchase."

Most enjoyable vehicle I've every purchase.  So much fun to drive.  Thanks to all those involved with my experience at Infiniti of Charlotte.

Angela R.,Stanley, NC

"Bill Ingram did a great job of explaininng the entire program."

I was very pleased with the service and attention I received from you staff.  Bill Ingram did a great job of explaining the entire program.  We feel we have picked the right car and the best agency.

Mr. James S.,Stanley, NC

"I would liked to compliment Charles..."

I would like to compliment Charles Jacob, being a very professional Salesman.  Thank you Charles.

Kimberly N.,Indian Trail, NC

"Love my car!"

Love my car!

Kris B.,Fort Mill, SC

"...it was a great experience."

I greatly appreciate how everyone took care of me and Charles was a gentleman and looked our for me it was a great experience.

Selena J.,Charlotte, NC

"David is to be commended..."

David is to be commended for providing me with the most pleasant car buying experience ever.  I'm sure you are already aware of what an asset he is to your staff.

Lori A.,Wilmington, NC

"We will be back!"

Outstanding!  Best experience any of us has had at any dealership.  Simple, easy and pleasant.  We will be back!

Alicia & Scott H.,Lake Wylie, SC

"...you are the BEST!"

By far your sales staff, Finance Department and ever person involved including, Becki Reid - All - by far outrank any place I have every been (I've lived in Colo., Missouri, Michigan, & N.J.) you are the BEST.

Martha H.,Matthews

Contact Information

Infiniti Of Charlotte

9103 East Independence Boulevard

Matthews, NC 28105
sales Call:
800-331-8537

Hours

  • Monday: 9:00 AM - 8:00 PM
  • Tuesday: 9:00 AM - 8:00 PM
  • Wednesday: 9:00 AM - 8:00 PM
  • Thursday: 9:00 AM - 8:00 PM
  • Friday: 9:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 7:00 PM
  • Sunday: Closed